All clients must agree to abide within the Terms of Service for Texas A+ Tutoring in order to receive tutorial services from Texas A+ Tutoring.
A parent or guardian (at least 18 years of age) must be present during the entire tutorial session when tutor is present with student.
Each tutorial session is 55 minutes in length. The first 50 minutes are used for the tutor to work with the student. The remaining 5 minutes are for the tutor to inform the parent/guardian on the student’s progress.
Texas A+ Tutoring has a 24-hour cancellation policy. Reservations for tutorial services must be cancelled 24 hours or more prior to the scheduled tutorial time. It is the parent/guardian’s responsibility to cancel tutorial session with Texas A+ Tutoring through the parent/guardian’s Texas A+ Tutoring Online Account. If parent/guardian does not cancel tutorial session 24 hours or more prior to the scheduled tutorial time, parent/guardian will be responsible for payment of tutorial session.
After proper cancellation procedures have occurred through parent’s Texas A+ Tutoring Online Account, parents are highly encouraged to schedule an “Extra Tutorial Session” through the parent’s personal Texas A+ Tutoring Online Account. This session will ensure that student is receiving the proper academic attention throughout the week to prepare for upcoming tests and quizzes.
Extra Session and One-Time Session
Parents that have weekly regularly scheduled tutorials sessions through Texas A+ Tutoring are to schedule “Extra Tutorial Session” when scheduling a tutorial session through the parent’s Texas A+ Tutoring Online Account. Parents that do no have weekly regularly schedule tutorials sessions through Texas A+ Tutoring are to schedule “One-Time Session” when scheduling a tutorial session through the parent’s Texas A+ Tutoring Online Account.
There is an eight-hour window for scheduling same-day tutorial sessions. You must allow at least eight hours to schedule a tutorial session for the same day. For example, to schedule a session at 6:00pm, that session must be scheduled by 10:00am the day of the session.
Texas A+ tutorial sessions will continue during school holidays, except for Thanksgiving, Spring Break, Winter and Summer break. Please make certain that students bring materials home from school. If parent/guardian needs to cancel any tutorial sessions during a school holiday (other than Thanksgiving, Spring Break, Winter and Summer Breaks), Session Cancellation procedures occur.
Tardiness and No Show:
A tutor will wait at the tutorial location for the parent/guardian and student to arrive for 10 minutes. If the parent/guardian and student do not arrive within 10 minutes, that session is considered a “No Show” and the parent/guardian is responsible to pay for the missed hour. If the parent/guardian and student arrive within the 10 minute time period, the tutorial session will resume for the remainder of the 55-minute session.
All Tutorial Sessions are paid for through the Texas A+ Tutoring Online Account Management System using a valid credit card. Each session is individually charged after 24-hours cancellation policy is enacted. Within 24 hours of the tutorial session, clients will be charged for the upcoming tutorial session. By agreeing to these policies, you grant Texas A+ Tutoring permission to debit your account the appropriate amount for scheduled tutorial sessions as they occur.
Solicitation of Texas A+ Tutors:
Tutors who have contracted with Texas A+ Tutoring have agreed in writing not to accept direct employment independent from Texas A+ Tutoring. Texas A+ Tutors are not allowed to accept direct employment from Texas A+ Clients or from Texas A+ Client referrals within 3 years. As a Texas A+ Client, you hereby agree not to solicit tutoring services from a Texas A+ Tutor, except through Texas A+ Tutoring.
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Phone: 214.448.4335 - Fax: 972.385.9337
P.O. Box 12161, Dallas, Texas 75225